ß FAQs - Lextan - Wales largest chain of tanning salons.

General Questions

Do you take cash?

No. Our salons accept card and contactless payments only.

How much do you charge?

Our prices may vary depending on which Lextan salon you’re visiting. Please check our salons page where you can find all our salons listed along with full details including current pricing.

How do I register?

You can register in any of our salons, you’ll just need to answer some questions and have a quick induction with our team. You can also create an account using our app, but you’ll need to visit our salons to link your account ready to use.

Note that if you’re lucky enough to look under 25 you will need to provide valid ID the first time you visit our salon.

To find out exactly what happens at your first visit to Lextan, check our our What to Expect page.

What are your opening times?

Please check our salons page where you can find all our salons listed – visit the particular salon page to find all the details of that location including opening times. Bank holidays opening times will usually be advertised on the website and our social media well in advance.

How many sunbeds do you have?

Each salon varies so please check our salons page to see how many beds are available at the salon you’re looking to visit.

Do I need to book?

No need to book – just pop into one of our salons whenever it’s convenient. You will need to register on your first visit which only takes a couple of minutes. Please remember to bring along some photographic ID such as a driving licence or passport if you’re under 25 years old (or you are lucky enough to look under 25).

Do you have any offers on at the moment?

We regularly run various special offers in our salons. Please check the website, keep an eye on our social media or pop in to one of our salons for details. You can also download our app for access to exclusive deals.

Who do I contact about lost property?

Please call back into the relevant salon where the staff will be able to help you.

Can I buy a block deal?

Yes, We have block deals available for our Lexclsuive members all year round. Check out the products section of our site for more information.

Tanning Questions

How long can I go on a sunbed for?

This depends on your skin type and the answers to some basic health questions. We’ll ensure you’re ok to use our sunbeds during the salon induction process and recommend how many minutes is sensible for you to start with.

The maximum session time allowed in all our salons is 18 minutes.

I've been using sunbeds for a while but my tan seems to stay the same?

If you’re a regular tanning user and want to enhance your colour further, try using one of our specially selected tanning creams. We have a selection, ranging from start creams up to ‘tingle’ lotions for advanced tanners. Ask our staff for advice next time you come in.

How often can I use the sunbeds?

We never recommend using a sunbed twice in any 24 hour period as the tanning process can continue for up to 24 hours.

Do the sunbeds have a weight limit?

Yes, each sunbed has a weight limit of 140Kg or 22 stone for the acrylic base panel.

How does your magic work

Superhero powers and the dark arts.

Recruitment

I've applied for a job, what do I do now?

If you’ve applied for a job through our website our recruitment team will be in touch if you’re invited to interview. Good luck!